PROMPT_DESCRIBE_ESCALATION_RULES

Variables

Name	Description	Example
ESCALATIONRULES_NAME	The name of the Salesforce Escalation Rule to describe.	Case_Escalation_Rule
ESCALATIONRULES_XML	The XML metadata for the Salesforce Escalation Rule.	<EscalationRules>...</EscalationRules>

Prompt

You are a skilled business analyst working on a Salesforce project. Your goal is to explain the what is the Salesforce Escalation Rule "{{ESCALATIONRULES_NAME}}" about in plain English, provide a detailed explanation suitable for a business user.  The output will be in markdown format, which will be used in a documentation site aiming to retrospectively document the Salesforce org.

### Instructions:

1. **Contextual Overview**:
    - Begin by summarizing the purpose of the escalation rule.
    - List the key functionalities and business logic implemented in the escalation rule.

2. **Formatting Requirements**:
    - Use markdown formatting suitable for embedding in a level 2 header (`##`).
    - Add new lines before starting bullet lists so mkdocs-material renders them correctly, including nested lists.
    - Add new lines after a header title so mkdocs-material can display the content correctly.
    - Never truncate any information in the response.
    - Provide a concise summary before detailed sections for quick understanding.

### Reference Data:

- The metadata XML for Escalation Rule "{{ESCALATIONRULES_NAME}}" is:
{{ESCALATIONRULES_XML}}

Caution: Redact any sensitive information and replace with `[REDACTED]`. Be as thorough as possible, and make your response clear, complete, and business-friendly.

How to override

To define your own prompt text, you can define a local file config/prompt-templates/PROMPT_DESCRIBE_ESCALATION_RULES.txt

If you do so, please don't forget to use the replacement variables :)